About 1A Auto

1A Auto is a high growth e-commerce company and we pride ourselves on employing the best talent. Each team member brings a unique skill set to the table and collectively have a track record of accomplishing the most challenging of goals. We are an online aftermarket auto parts retailer headquartered northwest of Boston. We are a leader in our market and are positioned for further growth. We offer a great “can-do” culture, a casual work environment, and the opportunity to apply your skills in a rewarding situation.

We are passionate about empowering people to do their own auto repairs. Our company’s mission is to make your car projects go smoothly and to become your trusted source for auto parts. We treat our customers like family. And our niche is to provide great value, exceptional customer service and education to make customers confident in their decision to do their own repairs.

Schedule:

Monday-Thursday: 5PM-3:30AM

Overview

The Lead Fulfillment Center Associate oversees the daily operations of FC Associates across multiple departments to ensure team goals are consistently met. Leads are cross-trained and rotated across all areas to build versatility and ensure seamless coverage.

Areas of Responsibility

Leads are expected to develop proficiency in each of the following departments, each supporting a team of 5-15 associates:

• Shipping
• Replenishment
• Pick/Pack - Equipment Team (equipment operations and packing)
• Pick/Pack - Pick Mod Team (pick mod operations and packing

General Responsibilities

• Supports team performance across order pulling, packing, and shipping to maintain quality standards.
• Champions’ safety programs within the FC, include training participation and ensuring daily safety goals are met or exceeded.
• Schedules employees in accordance with department productivity requirements and provides regular feedback aligned with Standard Operating Procedures.
• Acts as a team builder and supports the efficient operation of the department.
• Partners with the Operations Manager establish daily and monthly shift objectives in quality, productivity, and safety.
• Assumes supervisory responsibilities in the absence of Warehouse Management.
• Performs additional duties as needed to support warehouse operations

Qualifications

• Excellent written and verbal communication skills
• High energy with the ability to motivate and engage a team
• Strong interpersonal skills, able to communicate effectively with diverse personalities in a tactful, mature, and flexible manner
• Service-oriented mindset with a professional and courteous approach
• Proficiency in Microsoft Office applications
• Ability to use and understand MS Office programs

Education and/or Experience

• High school diploma or GED required
• 3-5 years of related experience in a high-volume (10,000+ SKU) manufacturing or e-commerce environment, or an equivalent combination of education and experience.

Please note: This job description is not all inclusive but rather is intended to capture the majority of the job functions.